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What is Pioneer Music Company's warranty return policy?

Defective non-video items can be returned within 1 year with proper documentation.

Defective non-video items are eligible for return within 1 year from the original purchase date provided the following documentation is included:

  1. A detailed description of the issue with the item
  2. A case number (if required by the manufacturer)

Sonos and Apple products are strictly prohibited from being returned for warranty related issues.

Note: Return eligibility is contingent upon receipt of all relevant documentation and the issuance of a case number when required by the manufacturer.