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title: Vendor Contact List
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    - [Freight Damage](https://service.pmcav.com/required-freight-damage-tv-photos-for-rma)
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- [My Tickets](https://service.pmcav.com/rmas?status=all&view=my_tickets&offset=0)
- [Vendor Contact List](https://pmcav.hubspotpagebuilder.com/vendor-contact-list)
- [Warranty FAQ](https://service.pmcav.com/knowledge)
- Upload Instructions | Photo Examples
  
  Show submenu for Upload Instructions | Photo Examples 
  
    - [Freight Damage](https://service.pmcav.com/required-freight-damage-tv-photos-for-rma)
    - [Defective](https://service.pmcav.com/required-defective-tv-photos-for-rma)
    - [Damaged](https://service.pmcav.com/required-damaged-tv-photos-for-rma)
- [Sign out](https://service.pmcav.com/_hcms/mem/logout)

# **Photo Upload Instructions**

#### When submitting an RMA for a damaged TV, we require the following images to be submitted with your RMA request. Please review the instructions below, and double-check your request includes before submitting.

## **Instrucciones para Subir Fotos**

##### Al solicitar una garantía (RMA) por una TV dañada, es necesario que adjunte las siguientes imágenes con su solicitud. Por favor, revise las instrucciones a continuación y asegúrese de que su solicitud las incluya antes de enviarla.

## Front side of box

### Imagen completa del frente de la caja

![PHOTO 3](https://service.pmcav.com/hubfs/RMA%20Images/PHOTO%203.png "PHOTO 3")

## Serial number on box

Close up and legible picture of serial tag on the box. MUST MATCH TV SERIAL NUMBER.

### Imagen de cerca y legible del número de serie en la caja.

DEBE COINCIDIR CON LA ETIQUETTA DETRAS DE LA TELEVISION.

![PHOTO 2](https://service.pmcav.com/hubfs/RMA%20Images/PHOTO%202.png "PHOTO 2")

## Right side of box

### Imagen completa del lado derecho de la caja

![PHOTO 6](https://service.pmcav.com/hubfs/RMA%20Images/PHOTO%206.png "PHOTO 6")

## Left side of box

### Imagen completa del lado izquierdo de la caja

![PHOTO 5](https://service.pmcav.com/hubfs/RMA%20Images/PHOTO%205.png "PHOTO 5")

## Back side of box

### Imagen completa de la parte trasera de la caja

![PHOTO 4](https://service.pmcav.com/hubfs/RMA%20Images/PHOTO%204.png "PHOTO 4")

## Serial Number on Unit

### Close up and legible picture of the serial tag on the unit. MUST MATCH BOX SERIAL.

#### Imagen de cerca y legible de la etiqueta de numero de serie en la parte trasera de la television

![PHOTO 1](https://service.pmcav.com/hubfs/RMA%20Images/PHOTO%201.png "PHOTO 1")

## Frame to Frame Picture of Damage

### Imagen completa de extremo a extremo de la pantalla

![PHOTO 7](https://service.pmcav.com/hubfs/RMA%20Images/PHOTO%207.png "PHOTO 7")

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