---
title: What is Pioneer Music Company's return policy?
description: Pioneer Music Company accepts returns for credit on new, unopened products within 90 days of purchase.
---

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# What is Pioneer Music Company's return policy?

## Pioneer Music Company accepts returns for credit on new, unopened products within 90 days of purchase.

We accept returns for credit on new, unopened products within 90 days of purchase.

Products must be in their original package and in new condition.

Items that are defective out of box will be exchanged for a new product at no charge or be returned for repair according to the manufacturer's policy. If the manufacturer determines that the product is not initially defective, not new, or that its inability to function properly is a result of user damage or abuse, the customer is responsible for charges associated with its replacement.

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