--- title: Can I return special order items? description: Special order items, custom products, and promotional items cannot be returned once ordered. --- [Skip to content](https://service.pmcav.com/knowledge/can-i-return-special-order-items#main-content) English Show submenu for translations ![](https://service.pmcav.com/hs-fs/hubfs/pmc%20logo.jpeg?width=200&height=200&name=pmc%20logo.jpeg) - [My Tickets](https://service.pmcav.com/rmas?status=all&view=my_tickets&offset=0) - [Vendor Contact List](https://pmcav.hubspotpagebuilder.com/vendor-contact-list) - [Warranty FAQ](https://service.pmcav.com/knowledge) - Upload Instructions | Photo Examples Show submenu for Upload Instructions | Photo Examples - [Freight Damage](https://service.pmcav.com/required-freight-damage-tv-photos-for-rma) - [Defective](https://service.pmcav.com/required-defective-tv-photos-for-rma) - [Damaged](https://service.pmcav.com/required-damaged-tv-photos-for-rma) - [Sign out](https://service.pmcav.com/_hcms/mem/logout) Open main navigation Close main navigation - [My Tickets](https://service.pmcav.com/rmas?status=all&view=my_tickets&offset=0) - [Vendor Contact List](https://pmcav.hubspotpagebuilder.com/vendor-contact-list) - [Warranty FAQ](https://service.pmcav.com/knowledge) - Upload Instructions | Photo Examples Show submenu for Upload Instructions | Photo Examples - [Freight Damage](https://service.pmcav.com/required-freight-damage-tv-photos-for-rma) - [Defective](https://service.pmcav.com/required-defective-tv-photos-for-rma) - [Damaged](https://service.pmcav.com/required-damaged-tv-photos-for-rma) - [Sign out](https://service.pmcav.com/_hcms/mem/logout) - English Show submenu for translations - [Go to pmcav.com](https://www.pmcav.com/) [Go to pmcav.com](https://www.pmcav.com/) Answers for RMA and Warranty Questions - There are no suggestions because the search field is empty. 1. [Pioneer Music Company RMA and Warranty FAQs](https://service.pmcav.com/knowledge?hsLang=en) 2. [Special Order Items](https://service.pmcav.com/knowledge/special-order-items?hsLang=en) # Can I return special order items? ## Special order items, custom products, and promotional items cannot be returned once ordered. Orders for special items, custom-built products, promotional items, and closeouts are final and cannot be canceled once placed. These orders are not eligible for return under any circumstances. Customers are encouraged to confirm their requirements before finalizing their orders. Freight charges for the delivery of special order and custom-built products are non-refundable. - [Special Order Items](https://service.pmcav.com/knowledge/special-order-items?hsLang=en) - [Video & Projector Products](https://service.pmcav.com/knowledge/video-projector-products?hsLang=en) - [Credit](https://service.pmcav.com/knowledge/credit?hsLang=en) - [Standard Returns](https://service.pmcav.com/knowledge/standard-returns?hsLang=en) - [PMC Warranty Policies](https://service.pmcav.com/knowledge/pmc-warranty-policies?hsLang=en) - [Warranty Information by Brand](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#main-content) - [Brilliant](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#brilliant) - [Turing](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#turing) - [Sennheiser](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#sennheiser) - [C2G](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#c2g) - [Uniview](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#uniview) - [InVid Tech](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#invid-tech) - [QSC](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#qsc) - [Roku](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#roku) - [Intellinet](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#intellinet) - [ELK Products](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#elk-products) - [Epson](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#epson) - [On-Q](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#on-q) - [Luxul](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#luxul) - [Polk Audio](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#polk-audio) - [Google Nest](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#google-nest) - [Symetrix](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#symetrix) - [Da-Lite](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#da-lite) - [Definitive Technology](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#definitive-technology) - [Marantz](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#marantz) - [Klipsch](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#klipsch) - [Yale](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#yale) - [PowerBridge](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#powerbridge) - [TCL](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#tcl) - [Bosch](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#bosch) - [Furrion](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#furrion) - [IC Intracom](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#ic-intracom) - [TRU Audio](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#tru-audio) - [URC](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#urc) - [RTI](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#rti) - [Vivitek](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#vivitek) - [Parasound](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#parasound) - [Platinum Tools](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#platinum-tools) - [Island](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#island) - [Diode LED](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#diode-led) - [Middle Atlantic](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#middle-atlantic) - [JBL](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#jbl) - [Cleerline](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#cleerline) - [ProdataKey](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#prodatakey) - [Sonos](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#sonos) - [Hikvision](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#hikvision) - [TP-Link](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#tp-link) - [Simply45](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#simply45) - [Ring](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#ring) - [Vaddio](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#vaddio) - [Furman](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#furman) - [Kwikset](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#kwikset) - [NAD Electronics](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#nad-electronics) - [Integra](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#integra) - [Crown](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#crown) - [Hakko](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#hakko) - [L.H. Dottie](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#l-h-dottie) - [VSSL](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#vssl) - [eero](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#eero) - [TechLogix](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#techlogix) - [Rosslare](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#rosslare) - [Netgear](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#netgear) - [ELAC](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#elac) - [Screen Innovations](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#screen-innovations) - [Technomad](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#technomad) - [Hanwha](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#hanwha) - [Chief](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#chief) - [BES Products](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#bes-products) - [Sanus](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#sanus) - [WyreStorm](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#wyrestorm) - [MantelMount](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#mantelmount) - [Bluesound](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#bluesound) - [Digital Watchdog](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#digital-watchdog) - [Inscape Data](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#inscape-data) - [AudioControl](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#audiocontrol) - [Shure](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#shure) - [Interstate Batteries](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#interstate-batteries) - [Onkyo](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#onkyo) - [Séura](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#s%C3%A9ura) - [Electro-Voice](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#electro-voice) - [Securitron](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#securitron) - [Alarm.com](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#alarm-com) - [Draper](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#draper) - [Just Add Power](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#just-add-power) - [Qolsys](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#qolsys) - [Lenbrook](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#lenbrook) - [HEOS](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#heos) - [Sony](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#sony) - [Origin Acoustics](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#origin-acoustics) - [Helios](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#helios) - [Install Bay](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#install-bay) - [LG](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#lg) - [AMX](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#amx) - [Ethereal Home Theatre](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#ethereal-home-theatre) - [APC](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#apc) - [Alula](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#alula) - [Freight Claims](https://service.pmcav.com/knowledge/freight-claims?hsLang=en) - [General Warranty](https://service.pmcav.com/knowledge/general-warranty?hsLang=en) [![](https://service.pmcav.com/hs-fs/hubfs/pmc%20logo.jpeg?width=200&height=200&name=pmc%20logo.jpeg)](http://www.pmcav.com) Copyright © 2026, PMC