--- title: Are there any items that cannot be returned? description: Sonos and Apple products cannot be returned unless unopened and new in box. --- [Skip to content](https://service.pmcav.com/knowledge/are-there-any-items-that-cannot-be-returned#main-content) English Show submenu for translations ![](https://service.pmcav.com/hs-fs/hubfs/pmc%20logo.jpeg?width=200&height=200&name=pmc%20logo.jpeg) - [My Tickets](https://service.pmcav.com/rmas?status=all&view=my_tickets&offset=0) - [Vendor Contact List](https://pmcav.hubspotpagebuilder.com/vendor-contact-list) - [Warranty FAQ](https://service.pmcav.com/knowledge) - Upload Instructions | Photo Examples Show submenu for Upload Instructions | Photo Examples - [Freight Damage](https://service.pmcav.com/required-freight-damage-tv-photos-for-rma) - [Defective](https://service.pmcav.com/required-defective-tv-photos-for-rma) - [Damaged](https://service.pmcav.com/required-damaged-tv-photos-for-rma) - [Sign out](https://service.pmcav.com/_hcms/mem/logout) Open main navigation Close main navigation - [My Tickets](https://service.pmcav.com/rmas?status=all&view=my_tickets&offset=0) - [Vendor Contact List](https://pmcav.hubspotpagebuilder.com/vendor-contact-list) - [Warranty FAQ](https://service.pmcav.com/knowledge) - Upload Instructions | Photo Examples Show submenu for Upload Instructions | Photo Examples - [Freight Damage](https://service.pmcav.com/required-freight-damage-tv-photos-for-rma) - [Defective](https://service.pmcav.com/required-defective-tv-photos-for-rma) - [Damaged](https://service.pmcav.com/required-damaged-tv-photos-for-rma) - [Sign out](https://service.pmcav.com/_hcms/mem/logout) - English Show submenu for translations - [Go to pmcav.com](https://www.pmcav.com/) [Go to pmcav.com](https://www.pmcav.com/) Answers for RMA and Warranty Questions - There are no suggestions because the search field is empty. 1. [Pioneer Music Company RMA and Warranty FAQs](https://service.pmcav.com/knowledge?hsLang=en) 2. [Standard Returns](https://service.pmcav.com/knowledge/standard-returns?hsLang=en) # Are there any items that cannot be returned? ## Sonos and Apple products cannot be returned unless unopened and new in box. Unfortunately, Sonos and Apple products are strictly prohibited from being returned UNLESS they are unopened and new in box. These two manufacturers pride themselves on their customer service and wish to work directly with their customers on any defective or damaged items. Please contact Sonos and Apple directly should you have any issues. - [Special Order Items](https://service.pmcav.com/knowledge/special-order-items?hsLang=en) - [Video & Projector Products](https://service.pmcav.com/knowledge/video-projector-products?hsLang=en) - [Credit](https://service.pmcav.com/knowledge/credit?hsLang=en) - [Standard Returns](https://service.pmcav.com/knowledge/standard-returns?hsLang=en) - [PMC Warranty Policies](https://service.pmcav.com/knowledge/pmc-warranty-policies?hsLang=en) - [Warranty Information by Brand](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#main-content) - [Brilliant](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#brilliant) - [Turing](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#turing) - [Sennheiser](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#sennheiser) - [C2G](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#c2g) - [Uniview](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#uniview) - [InVid Tech](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#invid-tech) - [QSC](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#qsc) - [Roku](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#roku) - [Intellinet](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#intellinet) - [ELK Products](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#elk-products) - [Epson](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#epson) - [On-Q](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#on-q) - [Luxul](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#luxul) - [Polk Audio](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#polk-audio) - [Google Nest](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#google-nest) - [Symetrix](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#symetrix) - [Da-Lite](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#da-lite) - [Definitive Technology](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#definitive-technology) - [Marantz](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#marantz) - [Klipsch](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#klipsch) - [Yale](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#yale) - [PowerBridge](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#powerbridge) - [TCL](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#tcl) - [Bosch](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#bosch) - [Furrion](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#furrion) - [IC Intracom](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#ic-intracom) - [TRU Audio](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#tru-audio) - [URC](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#urc) - [RTI](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#rti) - [Vivitek](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#vivitek) - [Parasound](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#parasound) - [Platinum Tools](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#platinum-tools) - [Island](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#island) - [Diode LED](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#diode-led) - [Middle Atlantic](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#middle-atlantic) - [JBL](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#jbl) - [Cleerline](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#cleerline) - [ProdataKey](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#prodatakey) - [Sonos](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#sonos) - [Hikvision](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#hikvision) - [TP-Link](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#tp-link) - [Simply45](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#simply45) - [Ring](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#ring) - [Vaddio](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#vaddio) - [Furman](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#furman) - [Kwikset](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#kwikset) - [NAD Electronics](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#nad-electronics) - [Integra](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#integra) - [Crown](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#crown) - [Hakko](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#hakko) - [L.H. Dottie](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#l-h-dottie) - [VSSL](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#vssl) - [eero](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#eero) - [TechLogix](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#techlogix) - [Rosslare](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#rosslare) - [Netgear](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#netgear) - [ELAC](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#elac) - [Screen Innovations](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#screen-innovations) - [Technomad](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#technomad) - [Hanwha](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#hanwha) - [Chief](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#chief) - [BES Products](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#bes-products) - [Sanus](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#sanus) - [WyreStorm](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#wyrestorm) - [MantelMount](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#mantelmount) - [Bluesound](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#bluesound) - [Digital Watchdog](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#digital-watchdog) - [Inscape Data](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#inscape-data) - [AudioControl](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#audiocontrol) - [Shure](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#shure) - [Interstate Batteries](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#interstate-batteries) - [Onkyo](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#onkyo) - [Séura](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#s%C3%A9ura) - [Electro-Voice](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#electro-voice) - [Securitron](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#securitron) - [Alarm.com](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#alarm-com) - [Draper](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#draper) - [Just Add Power](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#just-add-power) - [Qolsys](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#qolsys) - [Lenbrook](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#lenbrook) - [HEOS](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#heos) - [Sony](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#sony) - [Origin Acoustics](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#origin-acoustics) - [Helios](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#helios) - [Install Bay](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#install-bay) - [LG](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#lg) - [AMX](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#amx) - [Ethereal Home Theatre](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#ethereal-home-theatre) - [APC](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#apc) - [Alula](https://service.pmcav.com/knowledge/warranty-information-by-brand?hsLang=en#alula) - [Freight Claims](https://service.pmcav.com/knowledge/freight-claims?hsLang=en) - [General Warranty](https://service.pmcav.com/knowledge/general-warranty?hsLang=en) [![](https://service.pmcav.com/hs-fs/hubfs/pmc%20logo.jpeg?width=200&height=200&name=pmc%20logo.jpeg)](http://www.pmcav.com) Copyright © 2026, PMC